Queens Market Turnaround: De-risking a Politically Toxic Public Asset for the future

The Challenge: A major East End community market was deemed politically and commercially unviable following a failed public-private redevelopment partnership ; operations were marred by reactive management, unauthorised activities, and intense anti-privatisation political pressure. The asset was a source of massive political risk for Newham Council.

Our Intervention: Restoring Probity, Compliance, and Commercial Confidence Embedded as a consultant to the Council, our immediate priority was the design and implementation of a new, probity-sensitive management strategy. This required a complete administrative and commercial cleanup to stabilise the asset, and  preserve optionality  for any future strategic transaction.

Our Impact:

  • Governance Overhaul: Addressed years of reactive management and cyclical decline by creating a system to review and consolidate missing management information and key occupier data, restoring an auditable basis for leasing.

  • Risk Elimination: Successfully implemented cross-agency liaison to enforce compliance addressing local breaches including unauthorised activities and uses, immigration, health, safety and trading standards. This removed significant operational and political liability.

  • Commercial Re-establishment: Formalized occupants, introduced new market rents, increased transparency, and successfully boosted occupancy, vibrancy, and diversity.

  • Strategic De-risking: Set the asset on a positive, publicly defensible course, improving confidence and certainty among traders and the public and creating a viable foundation for any future Private-Public Partnership.

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